Services That Our Telecom Agents Can Provide For You

Are you interested in acquiring and administering IT providers from an experienced IT consulting company that frequently executes and manages contracts for hundreds of businesses around the world? Our experienced telecom agents at Spearhead in Campbell will help you every step of the way. By performing a detailed assessment, we can help align your business goals with the telecom and IT infrastructure needs of your company. When your IT and telecom services are running as smoothly as possible, your organization saves a significant amount of money and is able to focus on the larger issues at hand. Today, we would like to discuss the different services that our Spearhead IT consultants have to offer:

RFP Management and Vendor Selection

At Spearhead, we negotiate thousands of contracts annually with hundreds of organizations, including network, cloud, mobile, data center, managed services, and contact center providers. Our knowledge and expertise helps our clients to find the right contract for their needs, typically saving them 30 percent or more on these services.

Benchmarking

Our IT consultants benchmark all areas, including carriers, data centers, other types of service providers, and cities and countries. Our detailed benchmarking process ensures that we can find  the best providers to your business relevant to the types of services that you provide in the area where you are located.

Strategy And Roadmapping

Spearhead evaluates your IT goals based on your current and future business needs, your company’s readiness, and whether the goal is realistic with the available options in providers, technology, rate plans, service offerings, and more.

 

Life Cycle Management

Our telecom agents will ensure that you are not overpaying for your services by tracking the lifecycle of your data center utilization, carrier contracts, equipment, maintenance agreements, and other assets. As lifecycle management experts, Spearhead tracks all of your assets and contracts so that your company is only paying for the assets you are currently using.

Project Management

According to Gartner, the majority of IT projects fail to meet expectations, which mostly results from poor project management and miscommunications. Spearhead provides experienced project managers to produce the results that you need. We also give you the complementary resources for your internal team to ensure that they are equipped with the proper knowledge and skill sets to get the job done.

Telecom Expense Management

Telecom billing errors including late disconnects, unused credits, and more can result in a loss of tens of thousands of dollars a year for your company. Most telecom bills are difficult to read and to interpret, and resolving mistakes can take as long as six months. Our telecom agents at Spearhead follow up with carriers on your behalf when errors are made. You’ll find that we can often locate and correct the errors and recover your money before you are even aware that the errors existed in the first place.

Most of our IT and telecom services are free, so what are you waiting for? Contact our IT consulting company in Campbell today to experience the IT and telecom benefits that your company deserves.

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